In order for us to process your order and to provide the best level of service, it is necessary for us to collect and store a certain amount of personal information, this includes your name and address, email and telephone contact details.
We will never collect sensitive information about you without your consent. We never pass on this information.
We do not sell or give information to 3rd parties, the only communications you will receive from us will relate directly to your orders, unless you sign up for our newsletter, in which case you will receive regular email updates, which you can opt out of at any time.
We do not store any information relating to your bank account, credit or debit card or paypal account. When you make a payment the payment is processed on our behalf by PAYPAL (except in the case of BACS when you are responsible for transferring the payment to our account and we do not see any of your bank details).
This website sets strictly necessary cookies and performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Getting in touch
If you would like to get in touch with us regarding the use of your data, or how your data can be deleted, please email our Data Privacy Officer at firstname.lastname@example.org